Contact us
When is your customer service & live chat open?
Our customer service and live chat are available from Monday to Saturday, 09:00AM to 21:00PM (CST).
Why choose BS Medical?
At BS Medical , we offer 100% authentic aesthetic products at competitive prices. As a parallel importer, we give our customers access to premium products at a fraction of the usual cost, all while maintaining strict quality standards, fast shipping and exceptional customer service. Every product is sourced directly from certified manufacturers and official distributors, ensuring authenticity and safety. Our dedication to reliability and outstanding service has made us a trusted partner in the aesthetic medical field. Choose us for competitive pricing, fast shipping, and a passionate team that prioritizes your needs.
What is parallel import?
Parallel import refers to authentic non-counterfeit products imported primarily from intermediaries. The products are authentic, not counterfeit, as they are produced either directly by the brand owner or under licensed authorization. In the European Union, prices of goods and services are determined by the open market and consumer demand, reflecting a free market environment. Additionally, it’s important to note that parallel import trade is entirely legal, adhering to regulations.
Are you compliant with regulations in the aesthetic industry?
Yes, we strictly comply with Hong Kong laws and the Medical Devices Act (MDACS). We are registered with the Hong Kong Department of Health and hold import/export licenses for medical devices. Our team of experts maintains a comprehensive quality management system tailored specifically for the beauty industry. We also hold EU certifications and Declarations of Conformity (DOCs) for all our medical devices.
Where is your company and warehouse located?
Our company and warehouse are located in the Hong Kong Special Administrative Region.
Can anyone buy the products?
As a professional provider of aesthetic medical devices, we are committed to ensuring that our products are supplied only to licensed professionals, including aesthetic clinics, hospitals, dentists, orthopedics, and wholesalers in the aesthetic field. We unfortunately do not supply to private persons.
Please note, most of our products are intended for use by licensed medical professionals. By purchasing, you agree to provide proof of medical or professional credentials upon request. The medical device products are not intended for personal or home use and we strongly recommend that medical professionals review the instructions thoroughly to understand the specific contradictions and any necessary precautions.
Do I need to create an account to place an order?
Yes, you must have an accepted account, to place an order with us. As a professional provider of aesthetic medical devices, we ensure our products are supplied only to qualified professionals, including aesthetic clinics, hospitals, dentists, orthopedics, and wholesalers. We will contact you via e-mail if we need further information.
Will my goods be subject to import duties?
Our goods are shipped worldwide, and you can fill in your shipping address at checkout. Although the prices on the website do not include tax, some countries or regions may require import duties upon arrival of the goods.